Creating Value through Service, Elevating Skills through Training: SINOMACH-Hi International Equipment Conducts Product and Service Training for Key Agents in Singapore and Indonesia
In a testament to our commitment to excellence and global expansion, SINOMACH-Hi International Equipment recently dispatched representatives to Singapore and Indonesia to conduct product and service training for the sales and service teams of key agents in both countries.
With a track record of success in major overseas engineering projects spanning the Middle East, South America, Southeast Asia, and Africa, SINOMACH-Hi International Equipment has solidified its reputation as a trusted global player. For over 30 years, we have been at the forefront of exporting construction machinery from China, delivering top-quality equipment and professional services to customers worldwide.
Our products have reached over 100 countries and regions, supported by a robust network of agents in more than 50 countries. With branches in West Africa, India, and South Africa, and offices in Mexico, Argentina, the Philippines, and Russia, we are strategically positioned to cater to the diverse needs of our global clientele.
Guided by our ethos of technology and innovation, we continuously enhance our overseas marketing operations and service systems. This enables us to provide turnkey mechanical solutions and integrated services for engineering construction projects and infrastructure development worldwide, solidifying our position as the preferred choice for comprehensive solutions in the construction machinery sector.
The recent service training focused on key products such as loaders, graders, and pavers, covering topics ranging from product configuration and system principles to operational instructions, routine maintenance, troubleshooting analysis, and warranty application procedures. The training sessions combined theoretical explanations with hands-on practical exercises, fostering an interactive environment where participants actively engaged with our service engineers, asking questions and seeking solutions.
Recognizing the pivotal role of service capability in the development of overseas markets, SINOMACH-Hi International Equipment places great importance on service training for our agents. The training program is part of our annual initiative aimed at enhancing the professionalism and comprehensive service skills of our overseas partners' after-sales teams.
Through these training activities, we aim to strengthen our agents' familiarity with our products, elevate their service capabilities, and nurture mutually beneficial partnerships. As we continue to expand our global footprint, such initiatives underscore our unwavering commitment to delivering value-added services and fostering long-term collaborations with our partners worldwide.